Refund policy

Last Updated: November 8, 2026

At MiniMowers.shop, customer satisfaction is important to us. We want you to be happy with your purchase. If you are not completely satisfied with your order, please review our return and refund policy below.

1. Return Period

We accept return requests within 30 days of delivery.

To be eligible for a return, the following conditions must be met:

  • The item must be unused and in its original condition.
  • The item must be returned with its original packaging, accessories, and included components.
  • Proof of purchase or an order confirmation must be provided.
  • The return request must be submitted within 30 days of delivery.

2. Items Not Eligible for Return

Certain items may not be eligible for return, including:

  • Products that have been used, damaged, or modified by the customer.
  • Items returned without their original components or accessories.
  • Products damaged due to improper handling or misuse after delivery.

This does not affect any rights you may have under applicable consumer protection laws, including rights relating to defective or incorrectly supplied products.

3. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please provide:

  • Your order number.
  • A description of the problem.
  • Clear photographs or videos showing the issue, if applicable.

We will review your request and work with you to find an appropriate solution, which may include a replacement, refund, or other suitable resolution.

4. How to Request a Return

To initiate a return, please contact our customer support team:

Email: help@minimowers.shop

Please include:

  • Your full name.
  • Order number.
  • Reason for the return.
  • Photos of the product, if applicable.

Our team will review your request and provide return instructions if your return is approved.

Please do not send items back without receiving return instructions from our support team.

5. Return Shipping Costs

For returns due to a change of mind or customer preference, customers are responsible for return shipping costs.

If an item arrives damaged, defective, or incorrect, please contact us before returning it. We will work with you to arrange an appropriate resolution, including return shipping arrangements where applicable.

6. Refund Policy

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved:

  • Refunds will be issued to your original payment method.
  • Refund processing will generally take 5ā€“10 business days after approval.
  • The time it takes for the refund to appear in your account may depend on your bank or payment provider.

Original shipping charges, if any, may be non-refundable for change-of-mind returns, except where required by applicable law.

7. Exchanges

If you receive a defective, damaged, or incorrect product, please contact us at help@minimowers.shop.

We will review your situation and help determine whether a replacement or refund is the most appropriate solution.

8. Cancellations

If you wish to cancel an order, please contact us as soon as possible at help@minimowers.shop.

We will do our best to cancel your order before it has been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible, and you may need to follow our return procedure.

9. Late or Missing Refunds

If you have not received your refund after the expected processing period:

  1. Check your bank account or payment provider.
  2. Contact your credit card company, as processing times may vary.
  3. Contact your bank for additional information.

If you still have not received your refund, please contact us at help@minimowers.shop.

10. Contact Information

For questions about returns, refunds, or exchanges, please contact us:

Store Name: MiniMowers.shop
Website: https://minimowers.shop
Email: help@minimowers.shop

Business Address:

4013 16th Ave
Brooklyn, NY 11218
United States

We appreciate your trust in MiniMowers.shop and thank you for shopping with us!